Cost e-ffective
The Total Dictation & Transcription Solutions Company

e-Dict’s purpose is to provide Digital Dictation Solutions, Speech Recognition and UK Outsourced Transcription Service to help clients in the management of document creation. To deliver cost savings, increased productivity and to achieve a Return of Investment in a matter of months.

Our vision is to consult with clients to create solutions that meet their business visions and goals. Creating best business practice that can provide work/lifestyle balances for their staff with our mobile solutions.


e-dict transcription solutions
e-dict transcription solutions


Support
e-dict transcription solutions
After sales and Pre sales support is the cornerstone of our business. Our commitment to customer service is embedded in our ethos to provide;

“An excellence of Service and Support”

Our technical team utilises the latest technical solutions to provide and meet with our standard SLA of 94% resolution of support issue 1st time and within 2 hours of receipt of support request.

The majority of our support and maintenance is carried out securely on-line with our secure invitation by user on-line software from NTR and NetViewer.

Our support team is located at our Head Office in Stevenage Hertfordshire and on call from 8.30am to 6.00pm. Out of hours support is available by appointment or by dedicated SLA.

To contact the support team please e-mail tosupport@e-dict.co.uk or contact our Head Office on 08707 446206.
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e-Dict, Transcription, Outsource Typing, Digital Dictation, Speech Recognition, Digital Solutions, London, UK